Term and Conditions

1. Acceptance of Terms

By accessing and using golfballsoffer.com (the “Website”), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our Website or services.

2. User Obligations and Responsibilities

2.1 Account Registration

When creating an account with Golfworks Shop, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security of your password and accept all risks of unauthorized access
• Notify us immediately of any unauthorized use of your account

2.2 Prohibited Activities

You agree not to:

• Use the Website for any illegal purpose or in violation of any laws
• Infringe upon the intellectual property rights of Golfworks Shop or third parties
• Submit false or misleading information
• Attempt to gain unauthorized access to our systems or user accounts
• Interfere with or disrupt the Website or servers
• Use automated systems to extract data from our Website

3. Products and Services Description

3.1 Product Information

Golfworks Shop specializes in premium golf equipment including:

• Golf accessories and training aids
• Golf bags, carts, and cart bags
• Golf balls, tees, and gloves
• Golf ball retrievers and other equipment

We strive to provide accurate product descriptions, images, and specifications. However, slight variations in color or appearance may occur due to display settings.

3.2 Product Availability

All products are subject to availability. We reserve the right to discontinue any product at any time. If a product becomes unavailable after you place an order, we will notify you and provide a refund for the unavailable items.

4. Orders and Payment Terms

4.1 Order Process

Placing an order on our Website constitutes an offer to purchase our products. We reserve the right to accept or decline your order for any reason, including:

• Product availability
• Errors in product description or pricing
• Suspected fraudulent activity
• Inability to ship to your location

4.2 Order Confirmation

After placing an order, you will receive an order confirmation email. This email acknowledges that we have received your order but does not constitute acceptance. Order acceptance occurs when we ship your products.

4.3 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. By providing payment information, you represent that you are authorized to use the payment method.

4.4 Pricing and Taxes

All prices are listed in US dollars. We reserve the right to adjust prices at any time. You are responsible for any customs duties, taxes, or other fees imposed by your country’s import regulations.

5. Shipping and Delivery

5.1 Shipping Areas

We ship worldwide with the exception of some Asian countries and remote locations. If we are unable to ship to your location, we will notify you and cancel your order.

5.2 Processing and Delivery Times

Orders are processed within 1-2 business days after payment confirmation. Delivery times vary based on your location and shipping method selected:

• Standard Shipping: $12.95 via DHL or FedEx – 10-15 business days after shipment
• Free Shipping: Available for orders over $50 via EMS – 15-25 business days after shipment

Delivery times are estimates and may vary due to factors beyond our control, including customs processing.

5.3 Order Tracking

You will receive a tracking number once your order ships. You can use this number to track your package through the carrier’s website.

6. Returns, Exchanges, and Refunds

6.1 Return Policy

We want you to be completely satisfied with your purchase. Our return policy includes:

• Return Window: 15 days from the delivery date
• Condition: Items must be unused, in original packaging with all tags attached
• Return Shipping: Customer is responsible for return shipping costs
• Refund Processing: 5-7 business days after we receive your return

6.2 Non-Returnable Items

For health and safety reasons, the following items cannot be returned or exchanged unless defective:

• Golf Gloves (GLOVES) – Due to hygiene concerns
• Golf Balls (GOLF BALLS BY THE BOX) – Once packaging is opened
• Golf Tees (GOLF TEES) – Due to their nature as consumable products
• Personalized or custom items

6.3 Return Process

To initiate a return:

1. Contact our customer service at [email protected] within 15 days of delivery
2. Package items in original packaging with all accessories and documentation
3. Include a copy of your order confirmation
4. Ship to: Golfworks Shop Returns, 4519 Sundown Lane, Austin, TX 78729 USA

6.4 Refunds

Refunds are issued to the original payment method. Original shipping fees are non-refundable unless the return is due to our error or defective products.

6.5 Exchanges

We exchange items for different sizes, colors, or products of equal value. If the exchange item costs more, you’ll be charged the difference. If it costs less, we’ll refund the difference.

6.6 Damaged or Defective Items

If you receive a damaged or defective item, contact us immediately at [email protected] with photos and your order number. We’ll arrange a replacement at no additional cost.

7. Intellectual Property

7.1 Ownership

All content on this Website, including text, graphics, logos, images, and software, is the property of Golfworks Shop or our content suppliers and is protected by international copyright laws.

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and make personal use of this Website. This license does not include:

• Resale or commercial use of the Website or its contents
• Collection and use of any product listings or descriptions
• Derivative use of the Website or its contents
• Use of data mining, robots, or similar data gathering tools

8. Limitation of Liability

8.1 General Limitation

To the fullest extent permitted by law, Golfworks Shop shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

• Your use or inability to use our Website or services
• Any products purchased through our Website
• Unauthorized access to or alteration of your transmissions or data
• Statements or conduct of any third party on our Website

8.2 Maximum Liability

Our total cumulative liability to you for all claims arising from or related to these Terms or your use of our Website shall not exceed the total amount you paid to Golfworks Shop in the 12 months preceding the event giving rise to the claim.

8.3 Jurisdictional Limitations

Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitations may not apply to you.

9. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy, which is incorporated into these Terms by reference, explains how we collect, use, and protect your information.

10. Governing Law and Dispute Resolution

10.1 Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions.

10.2 Dispute Resolution

Any dispute arising from these Terms or your use of our Website shall be resolved through good faith negotiations. If we cannot resolve a dispute informally, we agree to submit the dispute to binding arbitration in Austin, Texas, in accordance with the rules of the American Arbitration Association.

11. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website after any changes constitutes your acceptance of the new Terms and Conditions.

12. Contact Information

At Golfworks Shop, we believe your satisfaction is as important as the precision in our golf equipment. We’re dedicated to ensuring your shopping experience matches the quality of our products.

Golfworks Shop – Where Your Passion for Golf Meets Excellence in Equipment and Service