FAQ

1. What types of products do you offer?

We specialize in premium golf equipment, including accessories, bags, carts, golf balls (like Maxfli and specialty options), training aids, gloves, tees, and more. Our products feature high-quality materials, such as matte finishes and vibrant colors like blue, green, orange, pink, and red, designed to enhance your game.

2. Are your golf balls durable and performance-oriented?

Absolutely! Our Maxfli golf balls and other selections are chosen for their performance-enhancing qualities, including durability and precision. Whether you’re a beginner or a pro, our products are tested to meet serious golfers’ standards.

3. Do you have items for golf training?

Yes, we offer a range of golf training aids to help improve your swing, accuracy, and overall skills. Check out our “Golf Training Aids” section for innovative tools that support your development on the course.

1. How long does shipping take?

After order processing (1-2 business days), we offer two shipping options: Standard Shipping via DHL or FedEx delivers in 10-15 days, and Free Shipping via EMS (for orders over $50) delivers in 15-25 days. We ship globally but currently cannot deliver to Asia or remote areas due to logistics.

2. What are the shipping costs?

Standard Shipping costs $12.95, while Free Shipping is available for orders of $50 or more. Both options ensure reliable delivery with tracking information provided once your order ships.

3. Do you offer international shipping?

Yes, we ship worldwide to dedicated golfers, but we exclude Asia and select remote regions. We’re constantly working to expand our reach while maintaining the reliability you expect.

1. What is your return policy?

We accept returns within 15 days of receipt. Items must be in original condition. Please contact our customer service team at [email protected] to initiate a return, and we’ll guide you through the process to ensure a hassle-free experience.

2. Can I exchange a product?

Yes, exchanges are possible for defective or incorrect items. Reach out to us within the return period, and we’ll assist with a replacement or refund, depending on availability.

1. What payment methods do you accept?

We accept Visa, MasterCard, JCB, and PayPal for secure and convenient transactions. Your payment information is protected to ensure a safe shopping experience.

2. How do I track my order?

Once your order ships, we’ll email you tracking details. You can use this to monitor your delivery in real-time and plan accordingly.

3. What if I have issues with my account or payment?

If you encounter any problems, contact us at [email protected]. Our team is here to resolve issues quickly, so you can focus on your game.

1. Who is Golfworks Shop for?

Our target customers are serious golfers worldwide who value premium, performance-driven equipment. From amateurs to pros, we cater to those seeking reliability and tour-level quality at accessible prices.

2. How can I contact customer service?

Email us at [email protected] for any questions. We’re committed to providing prompt, friendly support to enhance your golfing journey.